Last Updated: July 28, 2023

IHYDRATE IV, LLC (“Company,” “Our,” “Us,” or “We”), an Ohio limited liability company, respects your privacy and is committed to protecting it through compliance with this Privacy Policy (“Policy”). This Policy describes the types of information collected, stored, used, and shared by the Company when a User (“User,” “You,” or “Your”) visits or interacts with Company’s website, theihydrateiv.com, (“Website”) or services.

This Policy applies to information We collect on the Website or in email, text, and other electronic messages with You. It does not apply to information We collect offline or through any other means, or to information collected by any third-party, including through any application or content that may link to or be accessible from the Website.

Please read this Policy carefully. If You do not agree with Our Policy, Your choice is not to use Our Website. By accessing or using Our Website, You agree to this Policy. This Policy may change from time to time. Your continued use of this Website after We make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.

We (or a vendor on Our behalf) may collect personal and non-personal information when You interact with Our Website, including, but not limited to: when You register for or use Our services, such as when You create an account, make a payment, subscribe to receive Our communications, fill out forms, correspond with Us, order Our services, purchase Our products, or engage in Our services provided. By interacting with Our Website, You consent to Our collection and use of Your Personal Information for those specific reasons You have provided it to Us for, only.

“Personal Information” is information voluntarily provided by You when You use Our Website and includes Your: name, address, e-mail address, phone number, date of birth, age, gender, financial or payment information, and any other information You choose to provide to Us.

We (or a vendor on Our behalf) may passively collect non-personal information from You when You visit Our Website. Non-personal information includes Your computer or device’s internet protocol address, internet service provider, operating system and web browser software, date and time of visit, pages visited, and terms used in Our search engine. Additionally, non-personal information includes the website from which You arrived, information collected from cookies or other tracking technologies, and any other interactions with Our Website.

Our Website is hosted in the United States of America and is subject to U.S. state and federal law. If You are accessing Our Website from other jurisdictions, please be advised that You are transferring Your information to Us in the United States, and by using Our Website, You consent to that transfer and use of Your information in accordance with this Policy. You also agree to abide by the applicable laws of applicable state and U.S. federal law (the “Laws”) concerning Your use or Our Website and Your agreements with Us. Any User accessing Our Website from any jurisdiction with laws or regulations governing the use of the Internet, including personal data collection, use and disclosure, different from the Laws may only use Our Website in a manner lawful in their jurisdiction. If Your use of Our Website would be unlawful in Your jurisdiction, please do not use Our Website.

You agree that Your access and use of Our Website and Website content will not contravene Our policies, guidelines, rules, this Agreement, will not contain libelous or otherwise unlawful, threatening, abusive or obscene material, contain any computer virus or other malware that could in any way affect the operation of Our Website, or attempt to gain unauthorized access to any user, Customer Accounts, computer systems, or networks. You may not use a false email address, pretend to be someone else, engage in unauthorized use of a credit card, or otherwise mislead Us or any third-party. You also agree that Your access and use of Our Website and Website content will not violate any right of any third-party, including copyright, trademark, privacy, or other personal or proprietary right. You are solely responsible for Your access and use of Our Website and Website content. We are not responsible and assume no liability for Your access and use of Our Website and Website content.

Third-party suppliers or service providers may be used by Us to help collect, process, maintain, and analyze Personal Information. We may use third-party suppliers to host Our Website and gather and use Personal Information so We can provide You with Your requested services. We require third-party suppliers or service providers safely store Personal Information and maintain Personal Information confidentiality.

Generally, Our third-party service providers will only collect, use and disclose Your Personal Information to the extent necessary to allow them to perform the services they provide to Us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to Personal Information We are required to provide to them for Your purchase-related transactions. For these providers, We recommend that You read their privacy policies so You can understand the manner in which Personal Information is handled by them.

Certain third-party service providers may be in, or have facilities that are in, a different jurisdiction than either You or Us. If You elect to proceed with a transaction that involves the services of a third-party service provider, then Your Personal Information may become subject to the laws of the jurisdiction(s) in which that third-party service provider or its facilities are located.

Cookies are text files placed on Your computer to collect non-personal information. We utilize cookies to create a more customized experience for Our Users. You may refuse to accept browser cookies by activating the appropriate setting on Your browser. However, if You select this setting You may be unable to access certain parts of Our Website. Unless You have adjusted Your browser setting so that it will refuse cookies, Our system will issue cookies when You direct Your browser to Our Website.

We will use Personal Information collected to further the purposes for which You provided it, which may include purchasing Our services and signing up for communications. We will also use Personal Information collected to contact You regarding Our services, to schedule appointments, to process payments, provide You with information which may interest You, notify You of new services or sales, manage Our services, and improve Your experience as a User of Our services and Our Website, and to carry out Our obligations and enforce Our rights arising from any contracts entered into between You and Us. Lastly, We may use Personal Information to review Your, and other Users,’ status or activity. We may aggregate information to better understand how Users use Our services and to improve services or Our Website.

We will use Your non-personal information to help improve Your enjoyment of Our Website. We may use cookies or web beacons to remember Your address or other non-personal information when You request information or services on Our Website and identify the pages that are most popular to You. We also use non-personal information collected for business purposes such as website analytics.  

Your information may be stored through our host site’s data storage, databases and the general applications. They store Your data on secure servers behind a firewall. Our staff will only have password protected access to the minimally necessary amount of Personal Information required to perform their services.

Generally, We will not share Personal Information with any third-party without Your consent. We will share Personal Information, if required by law. If Our Website is acquired or merges with another company, Personal Information may be transferred to the new owners so they may continue to sell and support Our products and services. Additionally, We may disclose Personal Information collected or provided by You to: Our subsidiaries and affiliates; contractors, service providers, and other third parties We use to support Our business; third parties to market their products or services; and if We believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, Our customers, or others.

We may disclose non-personal information, without restriction.

We strive to provide You with choices regarding the Personal Information You provide to Us. We have created mechanisms to provide You with the following control over Your Personal Information:

1. Tracking Technologies and Advertising. You can set Your browser to refuse all or some browser cookies, or to alert You when cookies are being sent. If You disable or refuse cookies, please note that some parts of Our Website may then be inaccessible or not function properly

2. Disclosure of Your Information for Third-Party Advertising. If You do not want Us to share Your Personal Information with third parties for promotional purposes, You can opt-out by emailing Us.

3. Promotional Offers from the Company. If You do not wish to have Your contact information used by the Company to promote products or services, You can opt-out by emailing Us.

We require Personal Information to provide Your requested services. You do not have to provide any Personal Information, but You may not be able to utilize Our Website if You do not provide it.

We will hold Personal Information collected for a minimum of seven (7) years, or a required by law. Once the retention period has past, We will securely delete Your Personal Information. We may maintain copies, if necessary, for business or legal purposes.

Our Website is not intended for minors and We do not knowingly collect Personal Information from minors. No one under 18 may provide any Personal Information on Our Website. If You are under 18, do not use or provide any Personal Information on Our Website, make any purchases through Our Website, or provide any Personal Information to Us. If We learn We have received Personal Information from a child under 18 without verification of parental consent, We will delete it. If You believe We might have any Personal Information from or about a child under 18, please contact Us by sending an email to the address listed at the end of this Policy.

We take the security of Personal Information seriously and use reasonable electronic, personnel, and physical measures to store and protect if from loss, theft, alteration, or misuse. However, even the best security measures cannot fully eliminate all risks. We cannot guarantee only authorized persons will view Personal Information. We are not responsible for third-party circumvention of any privacy settings or security measures and We cannot ensure or warrant the security of any information You transmit to Us on Our Website. Therefore, We are not responsible for any actual or consequential damages due to a lapse in compliance with this Policy because of a security breach or technical malfunction.

We hope to resolve any query or concern You raise about Our use of Your information. Complaints may be lodged with a supervisory authority in Your resident state or country or where any alleged infringement of data protection laws occurred.

Our Website may contain links to other websites, which may have different privacy practices and policies. We are not responsible for the privacy practices or content of any third-party website.

If You use Our Website, You agree to the terms of this Policy and Our Terms and Conditions. We are not liable for Your uses or reliance on the information available or used on Our Website. By using Our Website, You assume full responsibility for use of any of Our information You have used or relied upon. Once You leave Our Website, You are no longer governed by this Policy or Our Terms and Conditions.

We may contact You to notify You regarding Your account, to troubleshoot problems with Your account, to resolve a dispute, to collect fees or monies owed, to poll Your opinions through surveys or questionnaires, to send updates about Our Company, or as otherwise necessary to contact You to enforce this Policy, applicable national laws, and any agreement We may have with You. For these purposes We may contact You via email, telephone, text messages, and postal mail.

California Civil Code Section § 1798.83 permits Users of Our Website that are California residents to request, once a year and free of charge, certain information regarding Our disclosure of Personal Information to third parties for their direct marketing purposes. If applicable, this information would include a list of the categories of the Personal Information that was shared and the names and addresses of the third-party with which We shared Personal Information in the immediately preceding calendar year. To make such a request, please send an email to the address listed at the end of this Policy.

This Policy was published on July 28, 2023 and last updated on July 28, 2023. We reserve the right to modify this Policy at any time. When We do, We will post any changes made to this Policy on this page. If We make material changes to how We treat Users’ Personal Information, We will notify You through a notice on the Website home page. The date this Policy was last revised is identified at the top of the page. You are responsible for periodically visiting Our Website and this Policy to check for any changes. Changes to this Policy will take effect immediately upon posting.

Please contact Us if You have any questions about this Policy or Your information held by Us. If You wish to contact Us, please email Us at info@theihydrateiv.com.

You have certain rights with respect to Personal Information. Please note that in some circumstances, We may not be able to fully comply with Your requests. In such situations, however, We will still respond to You with Our decision. Under privacy laws that may apply, You are entitled to the following rights:

4. Access: You can request more information about Your Personal Information held by Us. You can also request a copy of the Personal Information.

5. Rectification: If You believe any of Your Personal Information We hold is incorrect or incomplete, You can request a correction or supplementation.

6. Erasure: You can request that We erase some or all of Your Personal Information from Our systems, under certain conditions.

7. Restriction of Processing: You can ask Us to restrict further processing of Personal Information.

8. Objection: You can contact Us to object to the collection or use of Personal Information for certain purposes.

9. Portability: You have the right to request a transfer of the Personal Information We have collected to another organization, or directly to You, under certain conditions.

10. Withdrawal of Consent: If We are processing Your Personal Information based on Your consent (as indicated at the time of collection of such information), You have the right to withdraw Your consent at any time. Please note, however, that if You exercise this right, You may have to then provide express consent on a case-by-case basis for the use or disclosure of Your Personal Information, if such use or disclosure is necessary to enable You to utilize some or all of Our services.

To exercise Your rights, above, please:

1. Email Us (see “How to Contact Us” below);

2. Provide enough information to identify You, such as name or registration details;

3. Provide proof of Your identity and address, such as a copy of Your driver’s license or passport and a recent utility or credit card bill;

4. Provide the information to which Your request relates, including any account or reference numbers, if You have them; and

5. If You would like to unsubscribe from any email communication, You can click on the unsubscribe button at the bottom of the email communication. It may take up to ten (10) days for this to take effect.